Our Value Aligning Activities
- Fairness
- All recruitment and promotion to be affected by following outlined corporate procedures
- Same standards apply to all employee grievances in terms of the grievances procedure
- Even-handedness in the exercise of socio support
- Impartiality in the treatment of employee nationals from both countries
- Gender equality
- ZRA corporate culture to supersede national culture
- Impartial dealings with all our stakeholders
Transparency
- Objective reporting
- Being accountable for all our actions
- Communicating all critical decisions throughout the hierarchy
- Access to relevant authority documents
- Exchange of information across all functions
- Hold objective driven inter-departmental meetings
Integrity
- Being law abiding
- Keeping promises
- Being promises
- Being truthful in all our dealing
- Being disciplined
- Adhere to corporate governance principles being ethical and reliable
Respect
- Being courteous
- Praise effort and talent
- Having regard for all people
- To be able to admit mistakes
- Respect the right to others’ views and opinions
Healthy and Safety
- A clean and healthy work station
- Provide and usage of Personal Protective Equipment
- For emergencies, i.e. first aid kits
- Encourage healthy habits and regular medical check-ups
- Encourage regular HIV/AIDS tests
- Observe health and safety policies
- To attend regular disaster responses drills
Professionalism
- Supporting each other through mentoring
- Encourage the use of first names
- Being open to innovation
- Customer service excellence
- Meeting the requirements of the job